FLOSSY

AI COPILOT AND CHAT

Your best front desk manager on every call, every time.

The enterprise AI assistant that performs like your most-trained staff member —
answering every call, booking more appointments, and capturing more revenue
so your team can focus on care while we handle the busywork.

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Handling thousands of calls every month across multi-location DSOs and growing practices. Integrated with all major PMS platforms.

developed for high-volume and growing healthcare practices

Fill your schedule and avoid missed calls with the AI Receptionist built for your office

Fiona is a conversational AI agent that understands how to manage your office. She handles complete patient conversations across phone, text, and web — turning missed calls into booked appointments and after-hours inquiries into revenue.

24/7 phone coverage
After-hours, overflow, and peak times — Fiona picks up every call so your team can focus on patients in your office instead of on the phone.

SMS follow up to close the loop
When calls gets disconnected, Fiona follows up via text within minutes to rescue incomplete bookings so nothing falls through the cracks.

Web chat that converts
Website visitors become booked appointments through our widget, reducing the risk of them clicking away to another competitor.

Stories from real patients

The complete AI front desk platform

Built for multi-location practices that can't afford to miss calls

Every missed call is lost revenue. Every no-show is an empty chair. Fiona fills your schedule, recovers opportunities, and frees your team so they have time to focus on actual care.

HIPAA Compliant

AICPA SOC 2 Compliant

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Never miss a patient call

100% of calls answered in multiple languages, 24/7. Every patient conversation handled from start to finish — including on-call emergencies and after-hours requests.

Fill your schedule

Reduce no-shows with automated appointment confirmations via phone and SMS. Recover missed appointments and close care gaps with targeted outreach.

Capture every opportunity

Turn incomplete calls and voicemails into booked appointments. Fiona also handles confirmations and patient reactivations — freeing your staff from tedious, manual outreach.

always there for your patients, accessible in multiple languages

Patients love talking to Fiona

Easy to talk to and effortless experience

“I was very surprised and everything was answered right away. There were no problems understanding one another - I got my appointment, and every question I asked was answered. It was effortless."

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Kate L

St. Augustine, FL

Can help even with complex scenarios

“Fiona completely changed my experience with AI. She was very pleasant and helpful. I had 3 children to schedule and she kept up with me, I was blown away. It kinda scared me how good it was. I really appreciated it, it was very pleasant and got the job done. 10/10!”

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Briana F

Jonesboro, GA

Seamless, better rescheduling

"She gave me an appointment that was sooner than the one I had initially scheduled - which was great! It worked out better than I thought. Fiona being able to handle it, and being able to reschedule on the phone seamlessly is good!"

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Fatmata K

Jonesboro, GA

24/7 service helped me not get charged

“Super helpful in those scenarios where AI can step when an office is closed, and you've got an issue where you don't want to get charged because you didn't meet the deadline. It was a comfort to know that though situations in life change very fast, there’s some flexibility with Fiona.”

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Brittany W

Atlanta, GA

Didn't have to repeat myself

“It felt like I was talking to a real person! I didn’t have to repeat myself and she collected all the information like any front desk person would. She got everything on the first try! It made the office feel really high tech!”

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Evelyn D

Brooklyn, NY

Better at helping than other AI agents

“Was an amazing experience. Best AI support agent I’ve interacted with! It's my first experience with AI answering and actually being able to help me successfully. I admit I'm impressed.”

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Jasmine D

Jonesboro, GA

Practices choose Flossy for the ROI and stay for the relief

I can’t say enough good things about the Flossy team. Whenever I had a question or feedback, they were always quick to respond and made thoughtful changes to the system. They made the whole process of integrating Fiona into our practice seamless.

Dr. Hanna Park DMD

Memorial Children’s Dentistry, Katy, TX

I always worried about missing emergency or after-hours calls. Many missed calls didn’t leave messages. Fiona changed that by tracking every after-hours call and transcribing messages in our dashboard, FlossyHQ. Now, nothing falls through the cracks.

Dr. Gabe Ross

Oak Landing Pediatric Dentistry, Summerville, SC

Fiona has significantly improved my front desk operations by reducing the volume of after-hours voicemails, enhancing efficiency and patient communication. It is poised to become the gold standard, adopted by every healthcare facility in the near future.

Dr. Paul Zeylikman DMD

Little Tooth Pediatric Dentistry, Brooklyn, NY

Hear Fiona in action

Real patient calls. Real appointments booked. Hear why patients say "I thought I was talking to a real person."

New patient books appointment

9 to 7 Dental | Panorama City, CA

A new patient calls to schedule their first appointment while the front office can't get to the phone. Fiona handles the call perfectly. She creates a new patient record, collects and verifies insurance information, and books the appointment. ‍

Patient needs to reschedule

Lil' Dente Pediatric | Darien, CT

A patient calls in to reschedule their appointment. The office is closed but Fiona is able to pull up the patient's account and work with her schedule to find a new appointment time. ‍

Parent schedules emergency appointment

Memorial Children's | Houston, TX

A parent calls in needing to schedule an emergency appointment but the office is closed. Fiona empathetically handles emergency, collects details about the child's pain, and books an emergency appointment.

Patient changes mind about rescheduling

Best Dental Spa | Hoffman Estates, IL

A patient calls in to check the current day and time of their appointment. They ask if they can reschedule but then change their mind and decide to keep their original appointment. Fiona understands and handles the back and forth naturally.

Question about services and pricing

Syracuse Family Dental | DeWitt, NY

A prospective patient wants to know if the office offers Invisalign retainers and asks about pricing. The office is closed but Fiona is able to help and provides the information about pricing gracefully, explaining that price can vary based on the patient's needs and recommends coming in for a consultation.

Office location help (Spanish)

Maywood Children & Family | Maywood, CA

A patient converses entirely in Spanish, asking for the office's location and address. Fiona responds naturally in Spanish and provides the information needed while the office was closed.